Companies usually provide in-house training programs for their most senior executive development; where proprietary issues are at hand especially with unique technical applications; and for new entry employees. Where core proprietary content and corporate
culture is not of essence outsourcing is an attractive consideration. Again, the unique
content of training varies from company to company, as corporate customers have a vested
interest which they like to maintain. For example, companies are usually willing to purchase
foreign language training. These however, are the simplest conclusions to be drawn. There
are companies that do not outsource training at all, and at the same time, there are also
companies that outsource all their training. Instead of chasing a percentage, let¡¯s focus on
the categories. A clear picture is presented on Figure 11 below.

The majority of companies are going to outsource Leadership and Strategic Management
training. The second most popular outsourced training area is training for middle managers,
which is followed by Language training and Interpersonal Skills. More than one-third of
the surveyed companies are willing to purchase training for Sales, Coaching and Project
Management. |