1. In the last 2 years, has your company's use of external training providers increased or decreased?

2. What training areas does your company currently outsource?
(Multiple choice)

A. Leadership and Strategic Management
B. Middle Managerial
C. Project Management
D. Basic Job Skills (low skilled)
E. Language Training
F. Interpersonal Skills (Communication, Teamwork, Problem Solving, etc.)
G. Coaching

H. Sales
I. Customer Service
J. Profession/Industry-specific (Accounting, Legal, etc.)
K. Information Technology Skills
L. HR Management
M. Mandatory/Compliance (Safety, Security, etc.)
N. Product Knowledge
O. Other:

3. Who is the primary decision maker regarding expenditure for your company’s training budget?(Multiple choice)
A. Human Resource or related departments
B. Department manager or functional manager or head
C. Chief Representative, Managing Director, Vice President level or above
D. Others:

4. In the next 5 years, do you see your companies use of external providers increasing or decreasing?
A. Increasing
B. Decreasing

5. Does your company plan to increase or decrease your training budget next year?
A. Increasing
B. Decreasing
C. Have yet to decide budget

6. How will you allocate your training budget next year? (Mark the necessary measure for each)

7. Does your company plan on using external training providers next year?

A. Yes
B. No
C. Have yet to decide yet

8. Which training areas are you going to outsource to external training providers next year? (Multiple choice)

A. Leadership and Strategic Management
B. Middle Managerial
C. Project Management
D. Basic Job Skills (low skilled)
E. Language Training
F. Interpersonal Skills (Communication, Teamwork, Problem Solving, etc.)
G. Coaching
H. Sales

I. Customer Service
J. Profession/Industry-specific (Accounting, Legal, etc.)
K. Information Technology Skills
L. HR Management
M. Mandatory/Compliance (Safety, Security, etc.)
N. Product Knowledge
O. Other:

9. Please rate the degree of effectiveness, for the training methods below? (Circle those your company has used before)

A. Yes
B. No
C. We are currently considering bring e-learning into our training system

11. If you are not satisfied with the training, it is because: (Multiple choice)
A. Price is too high
B. Trainers are not qualified
C. Training content is out of date
D. Training is not effective
E. Training method was not effective
F. Provider does not offer tailored services
O. Other:

12. Please rank the criteria when selecting a training provider.
(1 – least important, 5 – most important)

13. Who makes the decision on which training providers you choose?

A. Human Resource or related departments
B. Department manager or functional manager or head
C. Chief Representative, Managing Director, Vice President level or above
D. Other:

A. Yes
B. No

15. If yes; has it provided value to your company’s decision making?
A. Yes
B. No

16. What is the most effective way for external training providers to contact your company? (Multiple choice)
A. Direct mail
B. Advertisements
C. Telephone sales
D. Public seminars
E. Fax
F. Internet, Email
G. Recommendations/Referrals
H. HR and training conferences
I. I find them in UIChina’s Training Services Training Directory Book
J. Other:

17. What is the primary industry of your company ?(Multiple choice)

18. Where is your China Headquarter located?

A. Beijing
B. Shanghai
C. Guangzhou
D. Other:

19. What is the classification of your company?

A. Multi-national company
B. State Owned Enterprise
C. Local Company
D. Other:

20. If you have any other ideas that you think the'State of the Training Industry Report' should note, please feel free to share your opinions with us