1. What training areas do you think are the WEAKEST in China at present? |
A. Leadership and Strategic Management
B. Middle Managerial
C. Project Management
D. Basic Job Skills (low skilled)
E. Language Training
F. Interpersonal Skills (Communication, Teamwork, Problem Solving, etc.)
G. Coaching
H. Sales
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I. Customer Service
J. Profession/Industry-specific (Accounting, Legal, etc.)
K. Information Technology Skills
L. HR Management
M. Mandatory/Compliance (Safety, Security, etc.)
N. Product Knowledge
O. Other:
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2. Are there going to be any changes in your training expenditure this year?
(Please check the box and enter the percentage)
A. Yes, increased by
B. Yes, decreased by
C. No change
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| 3. Please select five (5) groups, on which you spend the biggest percentage of your training budget. |
A. Executives
B. Senior Managers
C. Middle Managers
D. First-Line Supervisors
E. Production Employees
F. Administrative Employees
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G. Customer Service Employees
H. Sale's Employees
I. IT Staff
J. Professionals (Except IT Staff)
K. Future Leaders/ High Potentials
L. Customers, Suppliers, etc.
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4. Please select five (5) areas, on which you spend the biggest percentage of your training budget.
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A. Leadership and Strategic Management
B. Middle Managerial
C. Project Management
D. Basic Job Skills (low skilled)
E. Language Training
F. Interpersonal Skills (Communication, Teamwork, Problem Solving, etc.)
G. Coaching
H. Sales
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I. Customer Service
J. Profession/Industry-specific (Accounting, Legal, etc.)
K. Information Technology Skills
L. HR Management
M. Mandatory/Compliance (Safety, Security, etc.)
N. Product Knowledge
O. Other:
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5. What percentage of your company's overall budget is budgeted for training?
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A. Less than 2.5%
B. Between 2.5% and 5%
C. Between 5% and 10%
D. Greater than 10%
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6. What percentage of training does your company outsource?
A. Less than 10%
B. Between 10% and 20%
C. Between 20% and 30%
D. Between 30% and 40%
E. Between 40% and 60%
F. Greater than 60%
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7. What is your preferred delivery method for training?
A. Live instructor-led classroom
B. Virtual on-line or remote classroom
C. Conference/workshop sessions
D. Action learning
E. Self-paced on-line (networked) and/or off-line (CD-ROM)
F. Technology other than computer (DVD, video or audio)
G. Other:
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8. In what languages is training delivered in your company?
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A.English
B.Chinese
C.Both English and Chinese
D.Other:
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9. Please rank the criteria you apply to choose a training provider.
(1 – not important, 5 – most important)
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| 10. Who makes the decision on which training providers you choose? |
A. Staff member in the HR department
B. HR Manager
C. Department Manager
D. Training Manager/Director
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E. Chief Representative, Managing Director, Vice
President level or above
F. The person, who is going to be trained
G. Other:
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11. How are you aware of the different training providers available? |
A. Direct mail
B. Advertisements
C. Telephone sales
D. Public seminars
E. Fax
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F. Internet, Email
G. Recommendations/Referrals
H. HR and training conferences
I. I find them in Training Services in China Directory
J. Other:
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12. Which of the following training providers does your company use?
A. 4-year Colleges and Universities
B. Technical and Vocational Institutions
C. Product Suppliers
D. Consulting Firms
E. Independent Training Consultants or Contractors
F. Internal Training Company
G. Ministry/Bureau Institutes or Professional Associations
H. Other government organizations |
13. Are current training providers able to suit the needs of your company?
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A. Yes
B. Almost
C. Somewhat
D. Not exactly
E. No
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| 14. If you are not satisfied with the training, it is because: |
A. Price is too high
B. Trainers are not qualified enough
C. Training content is out of date
D. Training is not effective
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E. Certificate is not recognized
F. Training method was not effective
G. Provider does not offer tailored services
H. Other:
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15. When you outsource training, how many training providers would you like to outsource training to?
B. 2-3
C. 4-10
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16. What kind of courses would you like to have for your senior management?
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A. MBA and/or EMBA
B. University program other than MBA/EMBA
C. Leadership
D. Technical training and development
E. Management course (any kind) |
F. 360° assessments
G. Psychological profiling
H. Language training
I. Other courses
J. My company is not interested in any courses |
17. What kind of courses would you like to have for your middle management?
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A. MBA and/or EMBA
B. University program other than MBA/EMBA
C. Leadership
D. Technical training and development
E. Management course (any kind) |
F. 360° assessments
G. Psychological profiling
H. Language training
I. Other courses
J. My company is not interested in any courses |
18. Training of which skills/competencies of middle managers is your company willing to outsource?
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A. External marketplace awareness/customer orientation
B. Leadership/decision-making skills
C. Communication/relationship-building skills
D. Extensive business experience within China
E. English-language skills
F. Teamwork building
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G. Analytical skills
H. Understanding of what constitutes best practice
I. Negotiation skills
J. Delegating and empowering ability
K. People development skills
L. Other
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19. What is your preferred method of training middle managers?
A. Live instructor-led classroom
B. Virtual on-line or remote classroom
C. Conference/workshop sessions
D. Action learning
E. Self-paced on-line (networked) and off-line (CD-ROM)
F. Technology other than computer (DVD, video or audio)
G. Other:
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20. Please rank the criteria you apply to choose training providers for managers.
(1 – not important, 5 – most important)
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21. How do you evaluate training? |
A. Measure trainees' satisfaction with training/instructor
B. Measure trainees' skill level and acquisition
C. Measure trainees' behavior and change in performance
D. Measure impact of training on business results
E. No evaluation of training
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22. On which group you plan to increase spending for next year? (Please select up to 3)
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A. Executives
B. Senior Managers
C. Middle Managers
D. First-Line Supervisors
E. Production Employees
F. Administrative Employees
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G. Customer Service Employees
H. Sale's Employees
I. IT Staff
J. Professionals (Except IT Staff)
K. Future Leaders/ High Potentials
L. Customers, Suppliers, etc. |
23.Which training areas are you going to outsource for next year?
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A. Leadership and Strategic Management
B. Middle Managerial
C. Project Management
D. Basic Job Skills (low skilled)
E. Language Training
F. Interpersonal Skills (Communication, Teamwork, Problem Solving, etc.)
G. Coaching
H. Sales |
I. Customer Service
J. Profession/Industry-specific (Accounting, Legal, etc.)
K. Information Technology Skills
L. HR Management
M. Mandatory/Compliance (Safety, Security, etc.)
N. Product Knowledge
O. Other:
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| 24. Does your company sponsor your employees to study EMBA/MBA program? |
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25. Does your company prefer “Business Driven Action Learning”training method?
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26. Do you plan to increase your training due to 2010 Shanghai Expo?
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A. Yes
B. No
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27.What kind of company do you work for?
A. Foreign invested enterprise
B. Government/Non-profit organization
C. Private enterprise
D. State owned enterprise
E. Other:
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28. What is the primary industry your company focuses on?
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A. Agriculture
B. Architecture/Construction/ Engineering
C. Banking/ Finance
D. Consulting
E. Education
F. Government
G. Hospitality
H. Insurance
I. IT/Telecommunications
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J. Legal
K. Manufacturing
L. Media/Publishing/Design
M. Medical/Pharmaceutical
N. Property/Real Estate
O. Retail/Wholesale
P. Securities/Trade
Q. Other:
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29. What are your company's annual revenues?
A. Less than 5,000,000 RMB
B. Between 5,000,000 – 24,999,000 RMB
C. Between 25,000,000 –75,000,000 RMB
D. Between 75,000,000 – 100,000,000 RMB
E. Greater than 100,000,000 RMB
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30.How many people does your company employ in China?
A. Less than 100
C. Between 1,000 and 4,999
D. Between 5,000 and 10,000
E. Greater than 10,000
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| 31. In which province is your China Headquarter located? |
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32. If you have any other ideas that you think the ‘State of the Training Industry Report' should note, please feel free to share your opinions with us
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